FAQs

Do I need insurance?

You need to provide coverage for the full replacement value of the items you rent, either through your own policy if you have one, short term insurance purchased through a third party, or by having us put a hold for the amount on your credit card.

For your convenience, we have partnered with Athos Insurance to provide both short-term and long-term polices. If you wish to insure through Athos, just click on the appropriate link and fill out the forms. It takes about five minutes and Athos will send your COI directly to us. The replcement value of your rental will be included  in the verification email you receive from us once you submit your order.

I am a first time renter, what do I need to do? 

First time renters will need to be verified. We will send you a Credit Card form. You will need to return that along with a copy of your credit card and license of Government Photo ID. In some cases we may also ask for a reference. 

How old do I need to be to rent?

You must be 18 years of age in order to rent from us. 

I am a student, will you work with me?

Absolutely, we love working with students, as long as you are able to meet the financial requirements. And if you have a valid Student ID, you get 10% on rentals. We also are happy to work with schools to provide workshops and demos. Have questions, don’t hesitate to contact us. 

Do you have curbside pickup and drop off?

Yes, just call us at 212-206-1525 when you arrive and we’ll be happy to meet you at the curb. Please note first time renters do need to come to the office for their first pickup.